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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Yordan

October 25, 2023

5  out of  5
rating by David Yordan
"An absolutely amazing agency! Jason and his staff are attentive, courteous, and very respectful of myself and my wife. I would HIGHLY recommend!"
We responded:
"Thank you sir. We appreciate the kind words! "
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Kevin Richards

October 13, 2023

1  out of  5
rating by Kevin Richards
"Jason May State Farm - 0/10 DO NOT RECOMMENDED FOR HOMEOWNERS INSURANCE! This process has been the biggest nightmare! The office does nothing, the claims dept can’t help with anything without adjuster approval, and adjuster? Yikes! Quote for repairs was $36k he approved $12k, and I only get $3k to start. Floor installers should only get paid $12/hr according to his estimate, and carpet padding? 500sqft for $77! (Our livingroom alone is over 500sqft) Trying to say our carpet is fine even though it sat wet for more than a week. Like it’s not going to be bridle and break when they attempt to stretch it back. Reinstalling that old carpet? Anyone willing to do it for $100? Because that’s what was approved. To remove old damaged appliances from the kitchen they are paying $22! Checks have been getting sent to an address we’ve never lived at… and instead of stop payment and reissuing? Or digitally paying me… they’re gonna try to get those same ones back to me! And good old Jason May? Doesn’t exist I don’t think. I don’t know if all State Farm is this bad but man…save yourself the trouble! Go anywhere else!"
We responded:
"Mr Richards, I have searched our local agents accounts and do not show you as a current or past customer of our agency anytime in the past 5 years. I am sorry to hear that you are having difficulty with your claim. If you have your state farm claim number for this event , the claims department and the assigned claim handler may be able to better explain the process, the payments made and any additional information to resolve this for you more to your satisfaction. 800-SF-CLAIM (800 732-5246) Thank you for reaching out to State Farm about your concerns. Regards, Jason May, agent and owner of Jason May Insurance Agency Inc. "
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Steve Farmer

May 5, 2023

5  out of  5
rating by Steve Farmer
"Jason and his staff are truly amazing. I have had several time sensitive requests lately. Each time him and his staff exceeded my expectations both with their timeliness, pleasantness and outcome of situation. I recommend Jason and his agency for all your insurance needs!"
We responded:
"Thank you sir. It is our pleasure. Appreciate the business and friendship these years. My team makes me look good for sure ! "
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Travis Conner

April 24, 2023

5  out of  5
rating by Travis Conner
"I had to call this office today, I am so pleased with the help I received! I could not recommend this office enough. This company is lucky to have someone like Bobbie representing them."
We responded:
"We agree! Glad to help and thank you for being a Jason May State Farm customer! "
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Edward Conley

March 3, 2023

5  out of  5
rating by Edward Conley
"I have had the pleasure of working with Jason May a handful of times. What a lot of people don't realize is that having a good local agent you can trust can make a huge difference in their insurance experience. If you've looking for someone who's super-knowledgeable, ethical, and a champion for the community, call Jason."
We responded:
"Thank you sir. Appreciate the kind words and the opportunity to work with your company who have helped our customers many times over the years. "
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Bry Friend

March 2, 2023

5  out of  5
rating by Bry Friend
"Our family has been with Jason and his team for over 15 years! Teen drivers, multiple properties, and structures. He doesn't waste our time, gets right to business and has been available whenever we needed. You won't go wrong by going with Jason and his team!"
We responded:
"Thank you, it had been a pleasure taking care of your family and your insurance over the years. Appreciate you!"
Profile photo of Mark Price

Mark Price

January 4, 2023

5  out of  5
rating by Mark Price
"Jason is one of the most honest people I know. I own many rental properties and he's always transparent about insurability. I would highly recommend him to anyone."
We responded:
"Thank you Mark. Appreciate the kind words. You are a pro’s pro for sure"
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Mark Williamson

December 28, 2022

5  out of  5
rating by Mark Williamson
"Can't say enough positive things about Jason May and his team! Don't hesitate to call them when you have questions about coverage or costs!"
We responded:
"Thank you Mark. We appreciate the opportunity to handle your j aura CE needs and have you and Brenda as our new customers. Happy New Year and best wishes for 2023"
Profile photo of Jane Miller

Jane Miller

December 27, 2022

5  out of  5
rating by Jane Miller
"Jason and his staff have helped me in many ways from life insurance, to auto and home insurance. Always have an answer to my questions! They are just a call away."
We responded:
"Thank you Jane , it our pleasure and appreciate the past 25 years of being your agent. "
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Annette Bishop

December 19, 2022

5  out of  5
rating by Annette Bishop
"I have been with Jason May State Farm for almost 20 yrs. Him and his staff are pleasant and great to work with for all your insurance needs."
We responded:
"Thank you Annette - time flies wow. we appreciate the opportunity to help with your home and car insurance. "
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Rosalie Scott

October 6, 2022

5  out of  5
rating by Rosalie Scott
"Returned to Muncie a year ago and Jason helped take care of all our insurance. We have autos, home, life. Bobbie has assisted us with great customer service as well, and responded so quickly. Have to mention everyone here, Whitnie, Kylie, Spencer. Jason really has such an awesome team. I highly recommend this office."
We responded:
"Thank you Rosalie, it's our pleasure. Proud of our strong team here and we and they are all glad to help!"
Profile photo of Bobby Bennett

Bobby Bennett

August 17, 2022

5  out of  5
rating by Bobby Bennett
"Jason and the team were quick and helpful in getting me set up with life insurance. Just talking with him and noticing his heart with giving clients reliable and helpful direction over just selling a product at all costs meant a lot. Plus, Jason's a great person to talk tv shows with!"
We responded:
"Bobby. Welcome to our agency and thank you for the kind words. We do our best !"
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Amy Hurt

August 16, 2022

5  out of  5
rating by Amy Hurt
"We recently switched to State Farm with Jason May’s office because we wanted a local agent. It was a great experience. Spencer made it very easy to get my questions answered and was very professional. I look forward to this partnership!"
We responded:
"Welcome to our agency and thank you for supporting our local business. We appreciate the opportunity to handle your home, auto and umbrella coverage."
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Debra Rolli

August 16, 2022

5  out of  5
rating by Debra Rolli
"The personal care that I receive from Jason is amazing. Just thinking about insurance used to give me sweaty palms, now I touch base with Jason and it's all taken care of."
We responded:
"Thanks Deb! We do our best and try to take the nervous and worry out and off your mind"
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Danyel Wilson

August 2, 2022

5  out of  5
rating by Danyel Wilson
"Spencer was great to work with for Jason May State Farm! They made the bundling process smooth, and explained everything really well! I’m glad I chose them, and would recommend them to anyone who is thinking about switching to State Farm."
We responded:
"Thank you Danyel. We are glad to have you on board with JayMay State Farm"
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Mary Banning

May 11, 2022

5  out of  5
rating by Mary Banning
"Thanks, Jason and Spencer! Switching to State Farm was quick and easy. The setup was seamless. Thank you for being professional, friendly, and timely."
We responded:
"Thank you and welcome to our agency. We appreciate you"
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Jennifer Ann

April 23, 2022

5  out of  5
rating by Jennifer Ann
"So happy I switched insurance carriers! I called to just ask questions and ended up switching right then! They were able to get me a little better coverage for a far less price. The lady that helped me was so nice and patient with me!! Download the app and was able to do everything right from there!!!"
We responded:
"Thank you Jennifer, we are glad Whitnie could help with your coverage. Saving money is a bonus too. Welcome !"
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Scott Baker

March 9, 2022

5  out of  5
rating by Scott Baker
"Great people and easy transition!"
We responded:
"Thank you Scott. We are glad to have you here with us for your auto and home insurance!"
Profile photo of Jeff Craig

Jeff Craig

February 17, 2022

5  out of  5
rating by Jeff Craig
"My wife and I switched our insurance on everything from another insurance company to State Farm. (Jason May) It was a very simple and speedy process with the help of Spencer and Jason. We answered a few of their questions. It was not only simple, but we are saving quite a bit of money each month with better coverage. We also installed the safe driving beacon and we will be saving even more if I can keep my foot off the gas. 🤣 If you are looking for a great insurance company I would definitely give them a call. J.C."
We responded:
"Thank you Jeff, welcome to our agency! We appreciate the opportunity to service your insurance needs - J"
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Austin Burton

February 16, 2022

5  out of  5
rating by Austin Burton
"This place is awesome! I just switched my auto insurance to State Farm. Getting a quote and making the switch was so easy. Spencer got my price down to half of what I was currently paying with all the same coverage. Thank you Spencer & Jason. Been telling everyone to get a quote."
We responded:
"Thanks Austin. Welcome aboard and glad Spencer could help you with coverage and saving money - J"
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Megan Pyle

February 16, 2022

5  out of  5
rating by Megan Pyle
"I use Jason for renters insurance and I’ve had zero issues! They always answer my questions and take care of anything I need. HIGHLY recommend!"
We responded:
"Thank you Megan. We appreciate the opportunity to protect your stuff !"
Profile photo of Monica Huntsman

Monica Huntsman

February 16, 2022

5  out of  5
rating by Monica Huntsman
"We recently decided to switch over to State Farm with Jason May and his team and are so happy with the process. It was a very smooth transition because they guided us along the way. Great support staff to answer any and all questions too!!!"
We responded:
"Thank you Monica. Spencer worked very hard for you. We appreciate the opportunity to be your Stare Farm agent. - J"
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Carter Anderson

February 10, 2022

5  out of  5
rating by Carter Anderson
"Both Spencer and Jason took great care of me. I didn't have a setup with a local agent and wanted to give this team a shot. They've communicated so well with me and hooked me up with reasonable prices. Highly recommend. They're the best in Muncie area."
We responded:
"Thanks Carter. Welcome to the JayMay State Farm family"
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camryn curry

February 8, 2022

5  out of  5
rating by camryn curry
"They had great service for my mom and I!!"
We responded:
"Thank you Camryn. Glad Spencer brought you and mom onboard ! Welcome!"
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Andy Blanton

January 15, 2022

5  out of  5
rating by Andy Blanton
"Jason and his staff are excellent. They are easy to get a hold of and work in a timely manner. If you want an agent who listens and gets things done, look no further."
We responded:
"Thank you Andy- we are glad Spencer could bring you on board with us."