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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laura Amlin

February 11, 2026

5  out of  5
rating by Laura Amlin
"The team at Jason May State Farm always goes above and beyond when it comes to customer service. I have been a customer for many years and they are always there when I need them. Jason, Bobbi & staff provide top notch customer service."
We responded:
"Thank you Laura. It’s been our pleasure we appreciate working with you and your clients too! "
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Teresa Cornett

February 6, 2026

5  out of  5
rating by Teresa Cornett
"Jason was amazing!! Saved me money and his service was phenomenal!!!"
We responded:
"Go glad that we could help! We love when we can help our friends and business partners save money and take care of their coverage. "
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Marcus B

February 6, 2026

5  out of  5
rating by Marcus B
"Jason has done an amazing job with my different coverages! If I ever have any questions regarding anything insurance, Jason always has a quick and thoughtful answer. Would highly recommend to anyone in need of insurance!"
We responded:
"Thank you, Marcus, for your kind words! It's great to hear that we have been able to assist you with your insurance needs and provide quick and thoughtful answers. We appreciate your recommendation and look forward to continuing to serve you. "
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Sean Cornely

January 29, 2026

5  out of  5
rating by Sean Cornely
"Jason May and team has been exceptional in my year and a half working with them. Whenever I have asked for something, they are prompt and friendly. I really appreciate the effort they put in to get things done!"
We responded:
"Thank you Sean. It’s been our pleasure. We appreciate you! "
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Elaine Holding

January 26, 2026

5  out of  5
rating by Elaine Holding
"This year I decided to switch car insurance companies after 5 years and the cost kept going up. I found state farm gave me the best for full coverage 40 dollars less."
We responded:
"Thank you, Elaine, for sharing your experience. We're glad to hear that switching to State Farm has been beneficial for you with better coverage at a lower cost. If you have any questions or need further assistance, feel free to reach out. "
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Mindy Crawmer

January 22, 2026

5  out of  5
rating by Mindy Crawmer
"Bobbi, Whitney and Jason are fantastic. Easy to deal with and very friendly."
We responded:
"Mindy. Our pleasure and we appreciate your auto and home insurance business. We are glad you chose us here locally. Be careful with the lovely weather forecast of subzero and snow. Ahh. January in Indiana"
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Kathleen Kerrigan

January 22, 2026

5  out of  5
rating by Kathleen Kerrigan
"I had a great experience with Bobbi! She has great customer service, very sweet lady"
We responded:
"Thank you, Kathleen, for sharing your experience with Bobbi! We're glad to hear that her customer service made a positive impact and your feedback means a lot to us! "
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Julian Gevirtz

January 21, 2026

5  out of  5
rating by Julian Gevirtz
"Absolutely excellent service. I highly recommend the Jason May Agency."
We responded:
"Thank you sir. We appreciate your home and auto business and a pleasure to serve. Jason, Bobbi, Kylie and Whitnie "
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Esther Adefalu

May 9, 2025

5  out of  5
rating by Esther Adefalu
"I had to make so changes on my insurance policy and Jason's team were quick about it. The swift feedbacks to my questions and concerns made me feel comfortable and I'm so grateful. Thank you so much Kylie."
We responded:
"Esther. Thank you and we were glad to help and be local for you here in Muncie. - Jason, Kylie, Whitnie and Bobbi "
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rayven b

May 8, 2025

5  out of  5
rating by rayven b
"Best coverage and rates in town! I’ve been with Jason May State Farm for as long as I’ve had a license. Shout out to the awesome ladies in the office who go above and beyond every time I’ve needed them!! The only place I trust to insure me and my family."
We responded:
"Thanks Rayven. Bobbi Whitnie and Kylie are the best and lucky to have them serving our customers - Jason "
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Jay Bagga

May 8, 2025

5  out of  5
rating by Jay Bagga
"Jason May and his excellent team provide great service. Our family has been with them for 30+ years. Very satisfied! We highly recommend them."
We responded:
"Thank you, Jay, for your kind words and for being a valued part of our State Farm family for over 30 years. We're grateful for your trust and recommendation. If there's anything else we can do for you, please let us know."
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Barry Zachary

May 8, 2025

5  out of  5
rating by Barry Zachary
"VERY HELPFUL AND KNOWLEDGEABLE... I have been a client for over 20 years on my homes , business, Automobiles, And my life insurance..... I have always received great service and fair and reasonable pricing for all of my insurance needs. I would highly recommend Jason and his staff."
We responded:
"Barry, thank you my team and J certainly appreciate you and Nancy and your family being customer of our agencies all these years. We will continue to work hard for you when you need us. Thanks again! - Jason, Bobbi, Whitnie and Kylie "
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joe koss

December 11, 2024

5  out of  5
rating by joe koss
"Our family has been with Jason for 20+ years… we have had a handful of claims over the years including a hail damaged roof and cars…. Their office has always been amazing and super easy to work with and a no-hassle claims process!!"
We responded:
"Thank you Joe. We appreciate your business and the opportunity to handle your auto and home insurance. Thanks from Jason Bobbi Kylie and Whitnie "
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David Marcum

December 8, 2024

5  out of  5
rating by David Marcum
"In 2013 my insurance rate was going up a double digit percentage. I had the same agent for over 20 years and they said there was nothing they could do for me. At that time I knew who my next insurance agent was going to be, Jason May. Jason helps out in the community and sponsors local events. He saved me more than what my rate was going to go up with my other agent. It was an easy decision and a great decision choosing Jason. My claims were processed very quickly this year when a hail storm did severe damage to my vehicle and home. I had one of the first houses repaired in my neighborhood. Jason and his staff are amazing people and truly keep the customer first mentality for their clients. Call Jason today for all of your insurance needs and you won't ever look back. I did and I am greatful I did!"
We responded:
"Thank you for the kind words - we appreciate being your State Farm agent all these years. "
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Michael Condon

December 6, 2024

5  out of  5
rating by Michael Condon
"I have had Insurance for 53 years. In those 53 years, Jason May's, State Farm Agency, has been one of the best agency that I have been with. Jason is very easy to talk to and understand. He knows his insurance. He also has a great staff on board. State Farm is a great Company, but Jason May makes it even better."
We responded:
"Mike- we appreciate the kind words. Thank you for being with State Farm for so many years. It is our pleasure to be your agent here in Muncie. "
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M L

December 6, 2024

5  out of  5
rating by M L
"Jason May state farm is a great insurance company! We switched from another company and have been very pleased! Would definitely recommend"
We responded:
"Thank you so much and we are glad that Kylie could help you come to our agency. Thank you for the review and we appreciate the opportunity to be your State Farm agency "
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David Yordan

October 25, 2023

5  out of  5
rating by David Yordan
"An absolutely amazing agency! Jason and his staff are attentive, courteous, and very respectful of myself and my wife. I would HIGHLY recommend!"
We responded:
"Thank you sir. We appreciate the kind words! "
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Kevin Richards

October 13, 2023

1  out of  5
rating by Kevin Richards
"Jason May State Farm - 0/10 DO NOT RECOMMENDED FOR HOMEOWNERS INSURANCE! This process has been the biggest nightmare! The office does nothing, the claims dept can’t help with anything without adjuster approval, and adjuster? Yikes! Quote for repairs was $36k he approved $12k, and I only get $3k to start. Floor installers should only get paid $12/hr according to his estimate, and carpet padding? 500sqft for $77! (Our livingroom alone is over 500sqft) Trying to say our carpet is fine even though it sat wet for more than a week. Like it’s not going to be bridle and break when they attempt to stretch it back. Reinstalling that old carpet? Anyone willing to do it for $100? Because that’s what was approved. To remove old damaged appliances from the kitchen they are paying $22! Checks have been getting sent to an address we’ve never lived at… and instead of stop payment and reissuing? Or digitally paying me… they’re gonna try to get those same ones back to me! And good old Jason May? Doesn’t exist I don’t think. I don’t know if all State Farm is this bad but man…save yourself the trouble! Go anywhere else!"
We responded:
"Mr Richards, I have searched our local agents accounts and do not show you as a current or past customer of our agency anytime in the past 5 years. I am sorry to hear that you are having difficulty with your claim. If you have your state farm claim number for this event , the claims department and the assigned claim handler may be able to better explain the process, the payments made and any additional information to resolve this for you more to your satisfaction. 800-SF-CLAIM (800 732-5246) Thank you for reaching out to State Farm about your concerns. Regards, Jason May, agent and owner of Jason May Insurance Agency Inc. "
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Steve Farmer

May 5, 2023

5  out of  5
rating by Steve Farmer
"Jason and his staff are truly amazing. I have had several time sensitive requests lately. Each time him and his staff exceeded my expectations both with their timeliness, pleasantness and outcome of situation. I recommend Jason and his agency for all your insurance needs!"
We responded:
"Thank you sir. It is our pleasure. Appreciate the business and friendship these years. My team makes me look good for sure ! "
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Travis Conner

April 24, 2023

5  out of  5
rating by Travis Conner
"I had to call this office today, I am so pleased with the help I received! I could not recommend this office enough. This company is lucky to have someone like Bobbie representing them."
We responded:
"We agree! Glad to help and thank you for being a Jason May State Farm customer! "
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Edward Conley

March 3, 2023

5  out of  5
rating by Edward Conley
"I have had the pleasure of working with Jason May a handful of times. What a lot of people don't realize is that having a good local agent you can trust can make a huge difference in their insurance experience. If you've looking for someone who's super-knowledgeable, ethical, and a champion for the community, call Jason."
We responded:
"Thank you sir. Appreciate the kind words and the opportunity to work with your company who have helped our customers many times over the years. "
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Bry Friend

March 2, 2023

5  out of  5
rating by Bry Friend
"Our family has been with Jason and his team for over 15 years! Teen drivers, multiple properties, and structures. He doesn't waste our time, gets right to business and has been available whenever we needed. You won't go wrong by going with Jason and his team!"
We responded:
"Thank you, it had been a pleasure taking care of your family and your insurance over the years. Appreciate you!"
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Mark Price

January 4, 2023

5  out of  5
rating by Mark Price
"Jason is one of the most honest people I know. I own many rental properties and he's always transparent about insurability. I would highly recommend him to anyone."
We responded:
"Thank you Mark. Appreciate the kind words. You are a pro’s pro for sure"
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Mark Williamson

December 28, 2022

5  out of  5
rating by Mark Williamson
"Can't say enough positive things about Jason May and his team! Don't hesitate to call them when you have questions about coverage or costs!"
We responded:
"Thank you Mark. We appreciate the opportunity to handle your j aura CE needs and have you and Brenda as our new customers. Happy New Year and best wishes for 2023"
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Jane Miller

December 27, 2022

5  out of  5
rating by Jane Miller
"Jason and his staff have helped me in many ways from life insurance, to auto and home insurance. Always have an answer to my questions! They are just a call away."
We responded:
"Thank you Jane , it our pleasure and appreciate the past 25 years of being your agent. "